Use Strong Passwords
Use a strong password and if you store banking data on your computer or mobile devices, make sure they are password protected. If your computer or phone is ever lost or stolen, it will make it that much more difficult for would-be thieves to access your data. If you have trouble remembering all your passwords, rather than risk getting a written password list stolen or misplaced, we encourage you to use a password manager.
Multifactor Authentication
Solutions Plus Bank requires multifactor authentication to access your account online. This means asking for more than just a username and password to access your account. Added steps could include answering a security question or entering a code sent to your phone. Accessing your account with a mobile app should require a passcode or biometric scan.
Never Share Your Passwords
Hackers and identity thieves can use sophisticated tricks to get you to reveal personal information. They can create fake websites that look like your bank, emails that appear legitimate and phone calls that will try to scare you. Solutions Plus Bank will never send you a request asking for your personal or banking information. Contact us immediately at 256-849-0077 if you receive any type of request. Don't reply to an email or phone call, even if it seems legitimate.
Don't Bank on Public Wi-Fi Networks
Even if your computer and devices are secure, if you access your bank from an unsecured network, your data can be compromised. Connecting to the public Wi-Fi at your local coffee shop might be free, but using it can expose your personal data to thieves. Wait to access important sites, such as your bank or email account, from your home network. If you need to access your bank while away from home, use the bank app on your phone while you are connected to your mobile provider.
Sign up for Alerts
It’s easy and free! Set up alerts for unusual activity through our web portal or mobile app. You can receive alerts as texts or emails. Common alerts are for large withdrawals, account closure or new check orders. You can even set alerts for debit card activity.